Jose MartinezA few months ago, my friend noticed a musty smell in his laundry room. He ignored it at first, assuming it was just dirty clothes. When the smell didn’t go away, he checked behind the shelves and found soggy drywall—clear signs of water damage.
The repair techs he hired fixed what was visible, but failed to check for trapped moisture in the surrounding walls. That oversight led to more damage and higher repair costs later on.
So when I discovered water damage in my home office, I knew I couldn’t just trust anyone. I asked my team to help me talk to homeowners, review track records, and speak directly with repair companies to find those that actually fix the problem.
If you’re also dealing with the same issues, here are the water damage repair services in El Paso that stood out in our search.
How much does it cost to get water damage repair services in El Paso?
Water damage repair in El Paso costs at least $3 per square foot. However, this price is just an estimate. The final cost depends on whether it’s a flat fee, the extent of the damage, and more.
1. SERVPRO of Southeast El Paso/Butterfield
Address: 1212 N Yarbrough Dr #107
Contact Details:+19152342679
Operating Hours: Open 24 hours
Servpro made it to our list mainly for their round-the-clock service for both residential and commercial clients. They arrive promptly too, even for late-night calls.
When a pipe burst in one guy’s warehouse, Servpro’s team arrived before dawn. They set up pumps and got the water out fast enough that his business was back up and running within a few hours.
What we also love about them is that they minimize disruptions by actively coordinating with building management. They once handled a water damage in a high-rise building without disrupting tenants.
Their advanced water inspection process is another plus. Their techs use moisture meters and infrared cams, allowing them to check inside walls and under flooring.
Servpro’s drying equipment is also incredible. The team has industrial air movers and dehumidifiers running within minutes, targeting hidden dampness.
The insurance claim process is also smooth. They take pictures, log every step, and handle the paperwork directly with the insurance company.
The only con is that their quotes are slightly high compared to other water damage repair companies in El Paso. It’s something to keep in mind if the damage is extensive.
Did a great job helping with my water damage cleanup!
“Servpro did a great job helping with my water damage cleanup! Carlos Jiménez, Chad Nixon, and another team member were professional, friendly, and worked hard to get everything done so far. Really appreciate their quick response and excellent service!”
– Kenneth Birkhimer, Google Reviews
Everything was EXTREMELY fast
“Carlos Jiménez and Julio Ortega were awesome. Called two other emergency water damage companies and Servpro was at my place in a little over an hour with equipment to asses the damage and begin the drying process. Following day cut out the wet drywall and the plumber was able to fix the leak. Everything was EXTREMELY fast, very professional work, very consistent about cleaning everything. Communication was also great, would get a call or text about anything and everything. I was on the loop the entire process. Thank you guys. Top notch work.”
– Luis L, Google Reviews
2. Complete Fire & Water Restoration
Address: 1485 Bessemer Dr D
Contact Details: +19159991066
Operating Hours: Open 24 hours
Complete Fire & Water Restoration stood out for their guarantee to be on-site within 45 minutes, and by most accounts, they deliver. Many clients we talked to shared the crew arrived within that window.
One homeowner even told us that after her kitchen flooded, Complete’s crew showed up within 30 minutes.
We also appreciate that they offer free home damage assessments. The techs methodically check not just the obvious water pooling, but also the insides of any furniture and under using thermal cameras and moisture meters.
They explain what they find without pushing unnecessary extras on their customers.
What’s even better is that Complete handles all the insurance documentation. They do all the photos, reports, and estimates, so their clients don’t have to argue with the insurance company.
That said, their biohazard and trauma cleanup services occasionally affect scheduling for standard water restoration jobs.
One homeowner mentioned that his scheduled water damage repair was bumped back by a last-minute trauma call, pushing work back by half a day.
We will keep them on speed dial for future restoration needs
“This company has been consistent and very accessible. We received a call from Isaac as soon as we reported our issue and he was at our house the very next morning to assess the situation. Isaac and Mark have come to the house everyday during our plumbing ordeal making sure everything is OK and to make sure our needs are met. He has kept in contact via phone, text and in person, expamining in detail and answering all questions as well as dealing with the insurance directly. We are very satisfied and highly recommend their services. We will keep them on speed dial for future restoration needs.”
– Omayra J, Google Reviews
They were happy to help and point us in the right direction
“Great company to deal with. Especially in a such a frustrating and stressful situation. All personnel we dealt with were highly professional and did their job well. We even had some questions after everything was done and they were happy to help and point us in the right direction. Very happy and would highly recommend Complete.”
– Marcus Duchene, Google Reviews
3. HTS Restoration
Address: 1010 Doy Dr
Contact Details:+19152681427
Operating Hours: Open 24 hours
HTS Restoration impressed us with how detail-oriented their process is, from the initial assessment all the way through the repairs.
They don’t just dry things out and move on. Instead, they inspect every nook and cranny for moisture with infrared cameras. What’s even better is that they give their customers daily progress updates.
We found their techs very professional too. One homeowner shared that the crew treated his home as if it were their own, laying out air movers and dehumidifiers with care. They also explained exactly how they’d prevent mold growth.
HTS also bundles cleaning, deodorizing, and repairs into its restoration services. Their team tackles lingering odors and sanitizes every surface.
One business owner commented that her office was not only thoroughly dried but also left with improved air quality and a fresher scent after a major plumbing leak.
That said, HTS Restoration’s schedule does fill up quickly after major storms. Some told us she had to wait two days for their initial assessment. Once they arrived, though, the work was efficient and thorough.
Jacob Hout is very knowledgeable and helpful
“Jacob Hout is very knowledgeable and helpful. He assisted us from start to finish and made sure all our questions were answered. The repair work was excellent as well!”
– Ann V, Google Reviews
Professional set of workers
“I called and they showed up that exact day. Worked over a week with them. Professional set of workers.”
– Timoteo Moya, Google Reviews
4. American Restoration Water and Fire
Address: 11601 Pellicano Dr # C11
Contact Details: +19152432482
Operating Hours: Open 24 hours
We’ve heard a lot of praise for American Restoration Water and Fire for effectively handling hidden and potentially hazardous damage, so we had to check them out ourselves.
From what we gathered, their techs investigate unseen problems with high-tech equipment. Then, they clearly explain which category of water damage their clients are dealing with.
One homeowner shared that the American Restoration team uncovered hidden water in a wall cavity. She valued the in-depth explanations as to why mold prevention matters for the structural maintenance of her home.
The crew’s attention to both safety and speed is also impressive. They start repairs as soon as the area is dry.
A business owner we spoke to raved about how American Restoration helped pack up his inventory for safekeeping during repairs.
We also appreciate how the staff makes sure their customers don’t end up on the wrong end of insurance claims. One client said the team ensured his insurance claim also covered replacing his water-damaged furniture and carpets, not just the visible repairs.
However, they do take a while on bigger water damage repairs. One customer shared that her two-room water cleanup took over four weeks to finish.
The service was great everything was fast and easy
“We had a water leak that was repaired. My insurance referred us to American Restoration for water mitigation. The service was great everything was fast and easy.”
– Selina Garcia, Google Reviews
Within 24 hours they were here
“I came home to my house flooded! Called my insurance company and I got a call from American Restoration and within 24 hours they were here. I meet Jeremy who is an outstanding person and very professional. Thank you Jeremy for your hard work and kindness!!!”
– Jaynan Carrasco, Google Reviews
5. Lariat
Address: 3500 Confederate Dr Suite B
Contact Details: +19155954357
Operating Hours: Open 24 hours
Lariat Restoration has a guaranteed one-hour response time and a no-nonsense approach to emergencies, which is precisely what we like about them.
A woman told us she called just after midnight, and their team answered right away. They also arrived in less than an hour, fully equipped and ready to get to work on her home. They had water extracted before sunrise.
That fast response and efficient are very important in repairing water damage, as it helps prevent the damage from getting bigger.
Lariat’s estimates are clear and obligation-free too. When we asked for a quote, their technician walked us through the costs and even explained potential add-ons. They also didn’t pressure us into anything on the spot.
Lariat’s techs also pay attention to all the minor spots during their inspections. One homeowner shared that Lariat’s team found water damage behind her refrigerator and saved her thousands in future repairs.
Now, while we appreciate Lariat’s rapid on-site response time, they can improve in answering calls during regular hours. We heard from one man who couldn’t get through to them until the 3rd try.
I’d give this business a 10/10
“I worked with Erin and Carlo and the entire process from beginning to end was flawless. I was contacted early on and often in regards to the work and any changes. Erin always had a positive attitude and honestly just made my day whenever she called with updates. All in all I’d give this business a 10/10 and I highly recommend them. They did the roof on my house and so far not a single complaint”
– Brock Lee, Google Reviews
They stayed until they had all the water removed
“I called Lariat in the middle of the night as a water pipe had broken in a wall and was flooding my home. They arrived a couple of hours later as they had to drive to Alamogordo from El Paso. They stayed until they had all the water removed and set up drying fans. They came back the next day and placed more fans. They were very professional and informative about what they were doing. If it hadn’t been for them coming the same night the pipe broke, I would have had more damage. I definitely recommend Lariat and would use them again”
– Pam Haas, Google Reviews
