David MedinaWhen your favorite watch stops ticking, time stops (literally), and you get that tiny moment of panic. This is especially true if it’s a piece you wear every day or one that holds much sentimental value.
I went through the same pickle recently, and it sent me down a rabbit hole of finding the most reliable watch repair services in El Paso.
Thankfully, the city has plenty of experts who treat timepieces with real care. So, to save you time, I’ve picked out the best watch repair shops you can trust in the city!
How much does it cost to have a watch repaired in El Paso?
The cost of watch repair in El Paso can range from $20 – $150, while more complex watch fixes can cost as much as $300.
1. Frampton’s Watch & Jewelry Repair Service
Address: 960 Chelsea St A
Contact Details: 915-772-7061
Hours:
- Monday – Friday, 9am – 5pm
- Saturday, 10am – 1pm
Frampton’s Watch & Jewelry Repair Service stands out as one of the best watch repair services in El Paso because of two main things: speedy turnaround and great pricing.
Backed by over 40 years of experience in the business, this family-owned shop is well regarded for its high-quality craftsmanship for both watches and jewelry.
It’s great to hear from customers that the staff are very friendly and approachable. Many also appreciate that repairs are handled directly in-store (right in front of you), which gives customers confidence in the work being done.
Apart from watch and jewelry repair, they also offer clock repair and custom jewelry work. They also sell watches, jewelry, bags, and other gift items.
It’s also good to know they have many repeat customers thanks to their wide product selection, competitive pricing, and excellent customer service.
A couple of minor downsides are that they’re closed on Sundays and that their online presence is limited. I noticed their social media page isn’t up to date.
Great people, good prices
“Great people, family run!! Honest people, busy, busy, busy. Call periodically to get updates sometimes they get little behind but service has always been completed satisfactorily. I trust them out of most other Jewelers. Good prices overall from watch battery replacements, to ring resizing, place items on consignment or buy jewelry from them. They can make custom items or repair broken items. Go today, don’t delay! Get that rolex running again!”
– GP, Google Reviews
Fast service, low price. Best watch repair place in Texas!
“Best watch repair place in Texas! The owner was pleasant and helpful with my repair process. It was fast service at a low price. I’d recommend this place to anyone in need of watch or jewelry repairs.”
– Nate, Google Reviews
2. Renowned Repairs
Address: 750 Sunland Park Dr Suite CO9A
Contact Details: 915-200-4605
Hours:
- Monday, Wednesday & Friday, 1:30pm – 7pm
- Tuesday & Thursday, 11am – 5pm
- Saturday, 8am – 6pm
Renowned Repairs is truly well-known for their excellent craftsmanship and experienced team when it comes to watch repairs in El Paso. Notably, their technicians boast over a century of combined experience in both watches and jewelry work.
That’s why a lot of customers are very satisfied with their service, and some even shared that they’re the only shop that was able to fix their watch when others couldn’t.
You also know that your precious timepieces are in great hands because they make use of meters to test the watch’s accuracy and performance. They offer repairs for wall clocks as well, which undergo the same testing process to ensure quality.
Customers also appreciate how they go above and beyond, making sure that the watch gets thoroughly cleaned after the necessary fixes.
Apart from repairs, they have a collection of antique clocks for sale as well as other gift items.
What’s more, they offer watch and battery insurance that starts from $1 per month, which is ideal for those who’d like to maintain the longevity of their timepieces.
Because of their extensive expertise, repair costs might be a bit higher than those at other shops. Also, take note that their shop is closed on Sundays.
Truly impressed with the full tune up & wash
“I was truly impressed with Renowned Repairs. I took my G-shock watch in for a battery replacement and it came out looking brand new. They practically serviced it, like a full tune up with a wash. I highly recommend Renowned repairs for your watch repairs/needs.”
– Armando Munoz Jr., Google Reviews
Finally found someone with the expertise to make my watch work!
“Amazing work!! I took my movado for repair to many shops and they kept telling me the watch was junk. I finally found someone with the expertise and he got it to work!!! I also had left my great grammas ring to see if they could repair it and when I picked up my watch and I told the owner I would wait on the ring he buffed it for me and left it like new, something he didn’t have to do!”
– Claudia Avila, Google Reviews
3. Susan Eisen Fine Jewelry & Watches
Address: Texas Bank Building, 251 Shadow Mountain Dr B
Contact Details: 915-584-0022
Hours:
- Tuesday – Friday, 10am – 6pm
- Saturday, 10am – 4pm
What makes Susan Eisen Fine Jewelry & Watches unique among El Paso’s watch repair shops is that it’s a full-service shop. They not only offer repairs but also have a diverse collection of watches and jewelry, plus customization services.
I’d also like to put a spotlight on the owner, El Paso-born and raised Susan Eisner, who’s a master gemologist and appraiser with a deep passion for craftsmanship.
Their on-site workshop handles complete maintenance, including external cleaning, polishing, and recalibration. Their crystal replacement, band resizing, and pressure testing are also reliable.
They service a wide range of prestigious brands, including Rolex, Omega, and Patek Philippe. Plus, they also offer their own line of Eisen watches and a collection of pre-loved luxury and vintage watches.
They also operate an accredited gemological laboratory and offer jewelry appraisal, redesign, and estate service. So it’s definitely a one-stop shop for serious watch and jewelry care.
The only drawback is that their store hours are a bit limited since they’re closed on Sundays and Mondays. But the good news is, you can schedule an appointment on these days if needed.
In addition, since they specialize in luxury and vintage watches, expect repair costs to be more expensive than those of other general repair shops.
High quality merchandise & service – I trust no one else
“There is no jeweler in Texas that can beat this lady in terms of high quality merchandise and service. Susan’s been servicing my Omega watches for years and I trust no one else. Her service is fast and her prices are competitive. And her jewelry is unique and exquisite. If you want jewelry that is timeless and unique, come here.”
– Luis Lopez, Google Reviews
Knowledgeable, friendly & straight to the point
“Knowledgeable, friendly, and straight to the point. My watch band broke for my Luminox watch and I had a heck of a time finding someone who could repair it. These fine people took the time and put in the sweat and effort to find me a band that would fit so I can continue using my watch. Highly recommended!”
– Aaron Gamboa, Google Reviews
4. Circle D Jewelry
Address: 5255 Woodrow Bean Transmountain Dr
Contact Details: 915-755-4479
Hours:
- Monday – Friday, 12pm – 5pm
- Saturday, 11am – 1pm
Circle D Jewelry is another go-to destination for watch repair services in El Paso. Established in 1976, the store not only offers repairs but also jewelry design and customization.
This makes them a one-stop shop for your watch and jewelry needs. They provide battery replacement, band resizing, and general movement maintenance.
The staff are known to be knowledgeable, personable, and detail-oriented. Many customers praise their willingness to walk clients through repair options step by step.
Customers also appreciate the quick service and great rates, which earn them many loyal clients throughout the years.
Another thing that they specialize in is repairing Native American jewelry, which is perfect for collectors.
However, we found their business hours to be a bit limited as they’re only open from 12pm to 5pm on weekdays and 11am to 1pm on Saturdays.
Awesome care, experience & service
“Awesome care, experience, and service! My new watch’s bracelet had a stubborn screw that was making resizing difficult. I felt comforted by the ample communication throughout the process with the gentlemen servicing my watch, especially when he sought permission before heating the bracelet to loosen the screws. I would happily go back for any of my watch needs in the future!”
– Tiger Osborne, Google Reviews
I trust them with my watch & appreciate their efficiency
“Great LOCAL Place to get your watch fixed. I trust them with my watch and appreciate their efficiency!”
– Ricardo Romero, Google Reviews
5. JC Jewelers
Address: 1201 Bob Hope Dr Suite A-2
Contact Details: 915-500-4416
Hours:
- Monday – Friday, 10am – 6pm
- Saturday, 10am – 5pm
- Sunday, 12pm – 5pm
JC Jewelers is widely respected in El Paso for offering high-quality watch repair alongside its custom jewelry services. Backed by over three decades of experience, they emphasize affordable, simple, and friendly repair services.
Customers appreciate the quick and affordable repair service, with most work completed in under an hour. While waiting for your watch, you can also browse through their collection of watches and jewelry.
Additionally, if you have any jewelry design in mind and are looking to have one customized, they can make your vision a reality.
Another plus is that they offer zero-interest financing for up to 18 months if you wish to purchase a piece and need a more flexible payment option. It’s also great that they’re open seven days a week, which makes scheduling visits a lot easier.
The only downside is that if the repairs are more complex, then turnaround may take a few days.
Extremely happy with the service!
“Wow, I haven’t experienced service like this in a long time. I was looking for someone to fix my watch. I was in and out in no time and to top it off Mr Jerry cleaned my watch for no additional cost. I’m extremely happy with the service and I’ll be back for all my jewelry needs.”
– BG Move, Google Reviews
Amazing customer service, goes above & beyond
“Amazing customer service. Jerry goes above and beyond to help you. Went in to get a watch fixed and now I have been back twice.”
– Irma J, Google Reviews
