Jose MartinezOwning an Airbnb in El Paso sounds like hitting the jackpot. Good weather, steady demand near Fort Bliss, and guests passing year-round.
But for owners who have hosted here, you know things can spiral fast. There’ll be late-night messages, last-minute turnovers, and noise complaints that just make you lose your mind.
That’s where Airbnb property management should come in. They handle all the details, so they take on the hard stuff as you vacay on the other side of the world.
For steady income and trustworthy services, here are companies to check out.
How much does Airbnb property management cost in El Paso?
Airbnb property management fees in El Paso range from 15% to 40% of rental income. Most full-service providers charge around 20% to 25%.
1. Northern Pass Properties
Location: 1317 Montana Ave
Contact: +1 915 219 9158
Opening Hours: Monday – Friday: 8:30 AM – 12:30 PM, 1:30 PM – 5:30 PM
With Northern Pass Properties, one thing stood out: maintenance response. From conversations, we heard about issues being handled the same day.
In some cases, they can solve the problems within hours. For short-term rentals, this kind of speed is crucial.
We asked property owners how hands-on they were. Fortunately, they passed with their proactive approach to management. Northern Pass manages pricing and inspections without constant back and forth.
It’s no surprise that some of their clients are actually out-of-state owners. Even if you don’t live in El Paso but own an Airbnb here, the communication remains seamless.
As for pricing, they actively adjust rates during slower periods. This is favourable in our books as it doesn’t leave the properties empty for long.
However, move-out and deposit processes feel rigid for tenants. There were also a few issues regarding credit score requirements and billing.
These can affect confidence in booking, which can take a hit on occupancy rates.
2. 5 Star Property Management
Location: 1218 Yandell Dr Suite 205
Contact: +1 915 228 3889
Opening Hours: Monday – Friday: 9:00 AM – 5:00 PM
One of the things that stood out with 5 Star is their structured approach. According to clients, onboarding was fast and digital. This makes things smooth for owners who aren’t in El Paso full-time.
In line with this, owners can go fully hands-off in the process. This is because the company already handles everything, from pricing strategy to reporting.
Additionally, virtual tours, online portals, and digital applications make things more seamless.
We also like the way they manage maintenance needs. There are preventive checks and scheduled visits in place. Same-day fixes are also flexible.
After speaking with clients, we confirmed that communication is one of their strongest areas. Owners get replies fast, and there was almost always someone reachable all the time.
On the rough side, we heard a few complaints about hidden billing charges. Application screening is also extensive, which can drive away guests.
We recommend clarifying these terms to ensure a perfect match.
3. AirMGR – Airbnb & Vacation Rental Property Management
Contact: +1 623 400 2516
Opening Hours: Monday – Friday: 9:00 AM – 5:00 PM
AirMGR appears to be a favorite among property owners who want a seamless experience. Consistency stood out, from guest communication to day-to-day operations.
Like most companies, they also ensure a fully hands-off setup. Listings, turnovers, and maintenance are all covered. This means owners can run their business without needing to step in.
Based on our firsthand experience, the response time was impressive. Our messages were answered quickly, so we’re confident that they can deal with issues promptly.
Still, there were a few issues with missed calls. However, we see that this issue only arises during peak demand. This is normal for most businesses.
On the good side, our standards for maintenance were met. For instance, plumbing fixes can be dealt with within the day.
Cleaning teams and maintenance crews are also well synced, even during tight turnovers.
The best part, perhaps, is for revenue. They use dynamic pricing that adjusts based on demand, events, and seasonality. Thanks to this, properties aren’t static.
4. B-B Rentals
Location: 709 N St Vrain St #1
Contact: +1 915 202 8124
Opening Hours: Monday – Friday: 8:00 AM – 5:00 PM
B-B Rentals stood out for their expertise. Their local knowledge of the El Paso market is evident in their pricing and leasing strategies.
For owners, communication is pretty much stress-free. They’re generally responsive, ensuring prompt updates at all times.
They’re also hands-on with issue resolution among tenants during guest stays. This is ideal for owners who want direct accountability for crucial matters.
In line with this, maintenance requests are also handled quickly. However, the average response is by the next day. Same-day fixes are still subject to availability.
Still, there are many great factors that redeem this. For instance, onboarding is clearly structured. In fact, tenants often mentioned that scheduling and coordination are smooth from start to finish.
The overall customer service is pleasant, even sending cards upon onboarding.
Unfortunately, we did hear complaints about security deposit deductions and disputed charges. This is likely to affect tenant experience and impact a property’s attractiveness to potential guests.
5. PMI El Paso
Contact: +19156302740
Opening Hours: Monday – Friday: 9:00 AM – 5:00 PM
PMI El Paso was one of those places that were truly responsive from the start. Their level of communication is top-tier, offering clear explanations of steps during onboarding.
According to owners, this made major differences during move-ins, move-outs, and any time-sensitive situations.
We’re happy about their maintenance handling, too. Requests were logged fast, and updates were shared with the tenants.
Through this approach, issues were resolved quickly without back-and-forth. This is a great sign to us, as it can be more appealing to potential guests.
PMI also shines in terms of full-service management. Their services cover leasing, accounting, and compliance.
For owners, this erases the need to look for other vendors for key functions.
If there’s a downside, that would be pricing. Their rates are relatively higher than those of most property managers in El Paso.
We only heard some complaints of overcharging and a lack of a receipt to back it up. These appear to be isolated issues, at the moment.
